Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the VitalRoute Pharmacy website and services. By using our site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using our site, you represent that you meet this requirement and that all information you provide is accurate and current.

2. Prescription Medications

All prescription orders are subject to review and approval by a licensed pharmacist before dispensing.
We reserve the right to decline to fill a prescription if it cannot be verified, appears invalid, or does not meet applicable legal or clinical standards.
You are responsible for providing accurate medical history and current medication information to help our pharmacists assess your order safely.
Nothing on this site constitutes medical advice; always consult a licensed healthcare provider regarding your treatment.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@vitalroutepharmacy.com if you suspect unauthorized use.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including for suspected fraud or an invalid prescription.
Prices are listed in [Dollars] and may change without notice; the price charged is the price displayed at checkout.
Payment must be received in full before an order is processed and shipped.

5. Shipping

Estimated delivery times are provided for convenience and are not guaranteed. Certain medications requiring cold-chain shipping are packaged accordingly; delays outside our control (carrier, weather, customs) may affect delivery windows.

6. Returns and Refunds

Please see our Refund Policy for details on returns, refunds, and exceptions applicable to prescription and non-prescription items.

7. Intellectual Property

All content on this site including text, graphics, logos, and images is the property of VitalRoute Pharmacy or its licensors and may not be used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, VitalRoute Pharmacy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or services. Nothing in these Terms limits liability that cannot be excluded under applicable law.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of our site after changes indicates your acceptance of the updated Terms.

10. Contact Us

Questions about these Terms can be sent to support@vitalroutepharmacy.com.